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A New Chapter for PHCA: Self-Management and Your New Owner Portal

PHCA is entering an exciting new phase.

We are transitioning away from third-party management with Associa and returning to a self-managed model. This shift gives PHCA greater control over operations, faster response times, and a more direct connection with our community.

As part of this transition, we are continuing with the Engage platform powered by Enumerate, now expanded to serve as your central hub for everything PHCA.

What This Means for You

Engage is no longer just a communication tool. It is now your go-to portal for:

  • Community updates and announcements

  • Governing documents and resources

  • Owner statements and billing

  • Account information and communication

Everything in one place, designed to make access simpler and more efficient.

Key Dates to Know

  • March 27–29: Engage will be temporarily offline during the transition

  • March 30: Account setup emails will be sent to all homeowners

Getting Started

On March 30, you will receive an email with instructions to create your new login. This is a quick process and will give you full access to the updated system.

Please note:

  • Previous login credentials will not carry over

  • You will need to create a new account

  • Be sure to check your inbox and spam/junk folder for the setup email

Why This Matters

With Engage now handling both communication and billing, it is more important than ever that homeowners stay connected. Keeping your account active and your contact information up to date ensures you receive timely updates and have access to your account information when you need it.

Need Help?

We’ve made it easy to get up to speed. You can review the homeowner training here:https://university.goenumerate.com/Engage_Training_For_Homeowners/story.html

Looking Ahead

This transition is a major step forward for PHCA. It positions us to operate more efficiently, communicate more effectively, and better serve the community.

We appreciate your participation and look forward to building a stronger, more connected PHCA together.

If you have any questions or need assistance, please contact the office via email: info@pcaonline.org.


 
 

Princeville at Hanalei Community Association

4334 Emmalani Drive, Princeville, HI 96722

Hours: Monday to Friday, 8:00 AM – 3:30 PM

​Office: 808-826-6687

Patrol: 808-826-6181  

Email: info@pcaonline.org

Mail To: PO Box 223277, Princeville, HI 96722

© 2026 Princeville at Hanalei Community Association

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